DESERT HAVEN CARE CENTER
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Penalty
$8,018
Outcome
DESERT HAVEN CARE CENTER in PHOENIX, AZ was fined $8,018 by CMS following 31 deficiency citations identified during federal surveys.
Details
DESERT HAVEN CARE CENTER (PHOENIX, AZ) — $8,018 in CMS Fines
Outcome: DESERT HAVEN CARE CENTER in PHOENIX, AZ was fined $8,018 by CMS following 31 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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