HALLMARK MANOR
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Nutrition Care
Wound Care
Penalty
$32,175
Outcome
HALLMARK MANOR in FEDERAL WAY, WA was fined $32,175 by CMS following 59 deficiency citations identified during federal surveys.
Details
HALLMARK MANOR (FEDERAL WAY, WA) — $32,175 in CMS Fines
Outcome: HALLMARK MANOR in FEDERAL WAY, WA was fined $32,175 by CMS following 59 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Assess the resident when there is a significant change in condition
- Ensure each resident receives an accurate assessment.
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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