HERITAGE HEALTH SERVICES
CMS
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Penalty
$25,847
Outcome
HERITAGE HEALTH SERVICES in PORT WASHINGTON, WI was fined $25,847 by CMS following 33 deficiency citations identified during federal surveys.
Details
HERITAGE HEALTH SERVICES (PORT WASHINGTON, WI) — $25,847 in CMS Fines
Outcome: HERITAGE HEALTH SERVICES in PORT WASHINGTON, WI was fined $25,847 by CMS following 33 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Give the resident's representative the ability to exercise the resident's rights.
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- Provide and implement an infection prevention and control program.
- Develop and implement policies and procedures for flu and pneumonia vaccinations.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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