HERITAGE MANOR in OKLAHOMA CITY, OK was fined $30,133 by CMS across 2 separate penalties following 29 deficiency citations identified during federal surveys.

HERITAGE MANOR (OKLAHOMA CITY, OK) — $30,133 in CMS Fines

Outcome: HERITAGE MANOR in OKLAHOMA CITY, OK was fined $30,133 by CMS across 2 separate penalties following 29 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Respond appropriately to all alleged violations.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.


• Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.


• Provide a neutral and fair arbitration process and agree to arbitrator and venue.


• Keep residents' personal and medical records private and confidential.