Heritage Manor Health & Rehab
CMS
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Wound Care
Penalty
$73,487
Outcome
Heritage Manor Health & Rehab in Bossier City, LA was fined $73,487 by CMS following 66 deficiency citations identified during federal surveys.
Details
Heritage Manor Health & Rehab (Bossier City, LA) — $73,487 in CMS Fines
Outcome: Heritage Manor Health & Rehab in Bossier City, LA was fined $73,487 by CMS following 66 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Keep all essential equipment working safely.
- Assess the resident when there is a significant change in condition
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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