MERCY HEALTH SERVICES
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$47,753
Outcome
MERCY HEALTH SERVICES in MILWAUKEE, WI was fined $47,753 by CMS across 2 separate penalties following 31 deficiency citations identified during federal surveys.
Details
MERCY HEALTH SERVICES (MILWAUKEE, WI) — $47,753 in CMS Fines
Outcome: MERCY HEALTH SERVICES in MILWAUKEE, WI was fined $47,753 by CMS across 2 separate penalties following 31 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- Ensure each resident’s drug regimen must be free from unnecessary drugs.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Respond appropriately to all alleged violations.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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