MILFORD CENTER
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$176,862
Outcome
MILFORD CENTER in MILFORD, DE was fined $176,862 by CMS across 3 separate penalties following 79 deficiency citations identified during federal surveys.
Details
MILFORD CENTER (MILFORD, DE) — $176,862 in CMS Fines
Outcome: MILFORD CENTER in MILFORD, DE was fined $176,862 by CMS across 3 separate penalties following 79 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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