Normandy Terrace Nursing & Rehabilitation Center
Outcome
Normandy Terrace Nursing & Rehabilitation Center in San Antonio, TX received 6 serious deficiency citations from CMS surveys (4 isolated-immediate-jeopardy, 2 pattern-immediate-jeopardy). Penalties totaling $296,055 were assessed.
Details
Normandy Terrace Nursing & Rehabilitation Center (San Antonio, TX) — CMS Survey Deficiencies
Outcome: Normandy Terrace Nursing & Rehabilitation Center in San Antonio, TX received 6 serious deficiency citations from CMS surveys (4 isolated-immediate-jeopardy, 2 pattern-immediate-jeopardy). Penalties totaling $296,055 were assessed.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have detected the patterns underlying these survey deficiencies through automated documentation tracking, care plan review scheduling, incident reporting enforcement, and staffing ratio monitoring — preventing the accumulation of citations before the next state survey.
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