Pelican Health Randolph LLC
CMS
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Penalty
$19,663
Outcome
Pelican Health Randolph LLC in Charlotte, NC was fined $19,663 by CMS across 3 separate penalties following 51 deficiency citations identified during federal surveys.
Details
Pelican Health Randolph LLC (Charlotte, NC) — $19,663 in CMS Fines
Outcome: Pelican Health Randolph LLC in Charlotte, NC was fined $19,663 by CMS across 3 separate penalties following 51 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide appropriate foot care.
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- Provide safe and appropriate respiratory care for a resident when needed.
- Make sure that a working call system is available in each resident's bathroom and bathing area.
- Reasonably accommodate the needs and preferences of each resident.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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