PILGRIM MANOR
CMS
Actual Harm
Documentation Failure
Resident Neglect
Wound Care
Penalty
$12,048
Outcome
PILGRIM MANOR in CROMWELL, CT was fined $12,048 by CMS following 17 deficiency citations identified during federal surveys.
Details
PILGRIM MANOR (CROMWELL, CT) — $12,048 in CMS Fines
Outcome: PILGRIM MANOR in CROMWELL, CT was fined $12,048 by CMS following 17 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- Provide safe and appropriate respiratory care for a resident when needed.
- Ensure services provided by the nursing facility meet professional standards of quality.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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