POLARIS HEALTHCARE AND REHABILITATION CENTER in MILFORD, DE was fined $127,199 by CMS across 2 separate penalties following 89 deficiency citations identified during federal surveys.

POLARIS HEALTHCARE AND REHABILITATION CENTER (MILFORD, DE) — $127,199 in CMS Fines

Outcome: POLARIS HEALTHCARE AND REHABILITATION CENTER in MILFORD, DE was fined $127,199 by CMS across 2 separate penalties following 89 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.


• Provide or obtain dental services for each resident.


• Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.


• Ensure services provided by the nursing facility meet professional standards of quality.


• Provide care and assistance to perform activities of daily living for any resident who is unable.