Regency at Whitmore Lake in Whitmore Lake, MI was fined $235,995 by CMS across 3 separate penalties following 85 deficiency citations identified during federal surveys.

Regency at Whitmore Lake (Whitmore Lake, MI) — $235,995 in CMS Fines

Outcome: Regency at Whitmore Lake in Whitmore Lake, MI was fined $235,995 by CMS across 3 separate penalties following 85 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Provide care and assistance to perform activities of daily living for any resident who is unable.


• Respond appropriately to all alleged violations.


• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.


• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.


• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.


• Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.


• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.