Royal Park Rehabilitation & Health Center in Matthews, NC was fined $52,201 by CMS across 2 separate penalties following 25 deficiency citations identified during federal surveys.

Royal Park Rehabilitation & Health Center (Matthews, NC) — $52,201 in CMS Fines

Outcome: Royal Park Rehabilitation & Health Center in Matthews, NC was fined $52,201 by CMS across 2 separate penalties following 25 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure each resident receives an accurate assessment.


• Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.


• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.


• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.


• Ensure medication error rates are not 5 percent or greater.


• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.


• Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.