SHENANDOAH CENTER
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Penalty
$48,469
Outcome
SHENANDOAH CENTER in CHARLES TOWN, WV was fined $48,469 by CMS across 4 separate penalties following 61 deficiency citations identified during federal surveys.
Details
SHENANDOAH CENTER (CHARLES TOWN, WV) — $48,469 in CMS Fines
Outcome: SHENANDOAH CENTER in CHARLES TOWN, WV was fined $48,469 by CMS across 4 separate penalties following 61 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- Keep residents' personal and medical records private and confidential.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- Ensure each resident receives an accurate assessment.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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