SONTERRA HEALTH CENTER
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Penalty
$80,964
Outcome
SONTERRA HEALTH CENTER in SAN ANTONIO, TX was fined $80,964 by CMS across 3 separate penalties following 50 deficiency citations identified during federal surveys.
Details
SONTERRA HEALTH CENTER (SAN ANTONIO, TX) — $80,964 in CMS Fines
Outcome: SONTERRA HEALTH CENTER in SAN ANTONIO, TX was fined $80,964 by CMS across 3 separate penalties following 50 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Ensure that residents are free from significant medication errors.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Reasonably accommodate the needs and preferences of each resident.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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