The Greens at Viewmont
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Penalty
$16,801
Outcome
The Greens at Viewmont in Hickory, NC was fined $16,801 by CMS across 2 separate penalties following 22 deficiency citations identified during federal surveys.
Details
The Greens at Viewmont (Hickory, NC) — $16,801 in CMS Fines
Outcome: The Greens at Viewmont in Hickory, NC was fined $16,801 by CMS across 2 separate penalties following 22 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure each resident receives an accurate assessment.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Ensure medication error rates are not 5 percent or greater.
- Provide and implement an infection prevention and control program.
- Keep residents' personal and medical records private and confidential.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
- Provide safe and appropriate respiratory care for a resident when needed.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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