West Hickory Haven in Milford, MI was fined $54,304 by CMS across 2 separate penalties following 48 deficiency citations identified during federal surveys.

West Hickory Haven (Milford, MI) — $54,304 in CMS Fines

Outcome: West Hickory Haven in Milford, MI was fined $54,304 by CMS across 2 separate penalties following 48 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.


• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.


• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.


• Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.