Westchester Manor at Providence Place
CMS
Actual Harm
Documentation Failure
Resident Neglect
Penalty
$8,018
Outcome
Westchester Manor at Providence Place in High Point, NC was fined $8,018 by CMS following 7 deficiency citations identified during federal surveys.
Details
Westchester Manor at Providence Place (High Point, NC) — $8,018 in CMS Fines
Outcome: Westchester Manor at Providence Place in High Point, NC was fined $8,018 by CMS following 7 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Reasonably accommodate the needs and preferences of each resident.
- Ensure each resident receives an accurate assessment.
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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