WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT in CHESTERTOWN, MD was fined $15,440 by CMS following 31 deficiency citations identified during federal surveys.

WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT (CHESTERTOWN, MD) — $15,440 in CMS Fines

Outcome: WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT in CHESTERTOWN, MD was fined $15,440 by CMS following 31 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.


• Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.


• Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.


• Ensure medication error rates are not 5 percent or greater.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Give the resident's representative the ability to exercise the resident's rights.


• Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.