Windsor Rehabilitation and Healthcare Center in Windsor, NC was fined $249,991 by CMS across 2 separate penalties following 53 deficiency citations identified during federal surveys.

Windsor Rehabilitation and Healthcare Center (Windsor, NC) — $249,991 in CMS Fines

Outcome: Windsor Rehabilitation and Healthcare Center in Windsor, NC was fined $249,991 by CMS across 2 separate penalties following 53 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.


• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Provide and implement an infection prevention and control program.


• Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.


• Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.


• Develop and implement policies and procedures to prevent abuse, neglect, and theft.


• Ensure that residents are fully informed and understand their health status, care and treatments.