BENEFIS SENIOR SERVICES - WESTVIEW
CMS
Actual Harm
Documentation Failure
Medication Error
Resident Neglect
Wound Care
Penalty
$13,865
Outcome
BENEFIS SENIOR SERVICES - WESTVIEW in GREAT FALLS, MT was fined $13,865 by CMS following 18 deficiency citations identified during federal surveys.
Details
BENEFIS SENIOR SERVICES - WESTVIEW (GREAT FALLS, MT) — $13,865 in CMS Fines
Outcome: BENEFIS SENIOR SERVICES - WESTVIEW in GREAT FALLS, MT was fined $13,865 by CMS following 18 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
- Keep residents' personal and medical records private and confidential.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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