COMPLETE CARE AT HAGERSTOWN
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$50,935
Outcome
COMPLETE CARE AT HAGERSTOWN in HAGERSTOWN, MD was fined $50,935 by CMS across 2 separate penalties following 78 deficiency citations identified during federal surveys.
Details
COMPLETE CARE AT HAGERSTOWN (HAGERSTOWN, MD) — $50,935 in CMS Fines
Outcome: COMPLETE CARE AT HAGERSTOWN in HAGERSTOWN, MD was fined $50,935 by CMS across 2 separate penalties following 78 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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