COMPLETE CARE AT KIMBERLY HALL-SOUTH in WINDSOR, CT was fined $14,728 by CMS following 37 deficiency citations identified during federal surveys.

COMPLETE CARE AT KIMBERLY HALL-SOUTH (WINDSOR, CT) — $14,728 in CMS Fines

Outcome: COMPLETE CARE AT KIMBERLY HALL-SOUTH in WINDSOR, CT was fined $14,728 by CMS following 37 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Provide appropriate treatment and care according to orders, resident’s preferences and goals.


• Provide safe, appropriate pain management for a resident who requires such services.


• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.


• Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.


• Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.