COMPLETE CARE AT SILVER LAKE LLC
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Penalty
$47,541
Outcome
COMPLETE CARE AT SILVER LAKE LLC in DOVER, DE was fined $47,541 by CMS following 32 deficiency citations identified during federal surveys.
Details
COMPLETE CARE AT SILVER LAKE LLC (DOVER, DE) — $47,541 in CMS Fines
Outcome: COMPLETE CARE AT SILVER LAKE LLC in DOVER, DE was fined $47,541 by CMS following 32 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Ensure that residents are fully informed and understand their health status, care and treatments.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- Plan the resident's discharge to meet the resident's goals and needs.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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