HERITAGE MANOR in MONTEREY PARK, CA was fined $17,940 by CMS following 59 deficiency citations identified during federal surveys.

HERITAGE MANOR (MONTEREY PARK, CA) — $17,940 in CMS Fines

Outcome: HERITAGE MANOR in MONTEREY PARK, CA was fined $17,940 by CMS following 59 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.


• Provide appropriate treatment and care according to orders, resident’s preferences and goals.


• Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.


• Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.


• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Keep residents' personal and medical records private and confidential.


• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.