MISSION CARE AT HOLYOKE
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$16,985
Outcome
MISSION CARE AT HOLYOKE in HOLYOKE, MA was fined $16,985 by CMS following 43 deficiency citations identified during federal surveys.
Details
MISSION CARE AT HOLYOKE (HOLYOKE, MA) — $16,985 in CMS Fines
Outcome: MISSION CARE AT HOLYOKE in HOLYOKE, MA was fined $16,985 by CMS following 43 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Give the resident's representative the ability to exercise the resident's rights.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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