REGALCARE AT LOWELL
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Penalty
$70,548
Outcome
REGALCARE AT LOWELL in LOWELL, MA was fined $70,548 by CMS following 45 deficiency citations identified during federal surveys.
Details
REGALCARE AT LOWELL (LOWELL, MA) — $70,548 in CMS Fines
Outcome: REGALCARE AT LOWELL in LOWELL, MA was fined $70,548 by CMS following 45 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Reasonably accommodate the needs and preferences of each resident.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide activities to meet all resident's needs.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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