RIVERSTREET MANOR
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Penalty
$8,278
Outcome
RIVERSTREET MANOR in WILKES-BARRE, PA was fined $8,278 by CMS following 53 deficiency citations identified during federal surveys.
Details
RIVERSTREET MANOR (WILKES-BARRE, PA) — $8,278 in CMS Fines
Outcome: RIVERSTREET MANOR in WILKES-BARRE, PA was fined $8,278 by CMS following 53 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Ensure that residents are free from significant medication errors.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Have policies on smoking.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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