The Villa at the Bay
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Wound Care
Penalty
$241,488
Outcome
The Villa at the Bay in Petoskey, MI was fined $241,488 by CMS across 2 separate penalties following 60 deficiency citations identified during federal surveys.
Details
The Villa at the Bay (Petoskey, MI) — $241,488 in CMS Fines
Outcome: The Villa at the Bay in Petoskey, MI was fined $241,488 by CMS across 2 separate penalties following 60 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
- Allow residents to self-administer drugs if determined clinically appropriate.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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