Villa at Borgess Place
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Wound Care
Penalty
$69,430
Outcome
Villa at Borgess Place in Kalamazoo, MI was fined $69,430 by CMS following 63 deficiency citations identified during federal surveys.
Details
Villa at Borgess Place (Kalamazoo, MI) — $69,430 in CMS Fines
Outcome: Villa at Borgess Place in Kalamazoo, MI was fined $69,430 by CMS following 63 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- Ensure services provided by the nursing facility meet professional standards of quality.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- Provide and implement an infection prevention and control program.
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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