WESTSIDE OAKS REHABILITATION & NURSING CENTER
CMS
Documentation Failure
Immediate Jeopardy
Resident Neglect
Penalty
$96,892
Outcome
WESTSIDE OAKS REHABILITATION & NURSING CENTER in JACKSONVILLE, FL was fined $96,892 by CMS following 12 deficiency citations identified during federal surveys.
Details
WESTSIDE OAKS REHABILITATION & NURSING CENTER (JACKSONVILLE, FL) — $96,892 in CMS Fines
Outcome: WESTSIDE OAKS REHABILITATION & NURSING CENTER in JACKSONVILLE, FL was fined $96,892 by CMS following 12 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Respond appropriately to all alleged violations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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