White Oak Manor - Charlotte in Charlotte, NC was fined $40,250 by CMS across 2 separate penalties following 19 deficiency citations identified during federal surveys.

White Oak Manor - Charlotte (Charlotte, NC) — $40,250 in CMS Fines

Outcome: White Oak Manor - Charlotte in Charlotte, NC was fined $40,250 by CMS across 2 separate penalties following 19 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Provide appropriate treatment and care according to orders, resident’s preferences and goals.


• Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.


• Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.


• Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.


• Provide safe and appropriate respiratory care for a resident when needed.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.


• Provide and implement an infection prevention and control program.