White Oak Manor - Kings Mountain
CMS
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Penalty
$52,852
Outcome
White Oak Manor - Kings Mountain in Kings Mountain, NC was fined $52,852 by CMS following 13 deficiency citations identified during federal surveys.
Details
White Oak Manor - Kings Mountain (Kings Mountain, NC) — $52,852 in CMS Fines
Outcome: White Oak Manor - Kings Mountain in Kings Mountain, NC was fined $52,852 by CMS following 13 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- Ensure each resident’s drug regimen must be free from unnecessary drugs.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Keep residents' personal and medical records private and confidential.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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