WINDEMERE AT WESTOVER HILLS
CMS
Documentation Failure
Immediate Jeopardy
Medication Error
Penalty
$8,281
Outcome
WINDEMERE AT WESTOVER HILLS in SAN ANTONIO, TX was fined $8,281 by CMS following 22 deficiency citations identified during federal surveys.
Details
WINDEMERE AT WESTOVER HILLS (SAN ANTONIO, TX) — $8,281 in CMS Fines
Outcome: WINDEMERE AT WESTOVER HILLS in SAN ANTONIO, TX was fined $8,281 by CMS following 22 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Provide safe and appropriate respiratory care for a resident when needed.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Assure that each resident’s assessment is updated at least once every 3 months.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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