Windsor Nursing and Rehabilitation Center of Mcall in Mcallen, TX was fined $37,050 by CMS following 20 deficiency citations identified during federal surveys.

Windsor Nursing and Rehabilitation Center of Mcall (Mcallen, TX) — $37,050 in CMS Fines

Outcome: Windsor Nursing and Rehabilitation Center of Mcall in Mcallen, TX was fined $37,050 by CMS following 20 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Respond appropriately to all alleged violations.


• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.


• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• PASARR screening for Mental disorders or Intellectual Disabilities


• Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.


• Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.