Uber Technologies, Inc.

The case is pending in federal court (Case No. 3:25-cv-03477). The FTC seeks injunctive relief, consumer redress, and civil penalties.

The Federal Trade Commission sued Uber Technologies, Inc. for allegedly charging consumers for its Uber One subscription service without their consent, failing to provide a simple cancellation mechanism, and falsely claiming customers could cancel "at any time" with no additional fees.

The FTC complaint alleges Uber violated Section 5 of the FTC Act and the Restore Online Shoppers' Confidence Act (ROSCA) by: enrolling consumers in Uber One subscriptions through a negative option feature without clear consent; failing to provide a simple mechanism to stop recurring charges; charging consumers without authorization; and falsely advertising that customers could cancel "at any time" with no additional fees.